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My Aged Care
The best care and You
At Ruby Care, we believe that every person deserves to be treated with dignity and respect.
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If you need some help around the house or think it’s time to look into aged care homes, My Aged Care is here to help.
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My Aged Care makes it easier for older people, their families, and support networks to find information on ageing and aged care. You can find the help you need online, by phone or in person.
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If you are not yet in receipt of funding, or wish to check your entitlements, visit the My Aged Care website to find information about how you can gain access aged care services.
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You can apply for an assessment online and search for local aged care providers that meet your needs.
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You can also call 1800 200 422 Monday to Friday, 8 am to 8 pm, and Saturday, 10 am to 2 pm.
If you live at home and are receiving the pension, you could be entitled to a government funded Home Care Package.
Through this package, we can provide you with the assistance you need, so you can continue to enjoy an independent life from the comfort of your
own home.
At the Ruby Care we have a dedicated resource to help you through the process of applying for a Home Care Package, at no cost to you. Our team can also help you maximise your Home Care Package to ensure you get the services that you need most.
Caring Staff
Quality Service
30yrs Experience
Trusted Provider
Strong Community
Inclusive & Diverse
What is My Aged Care?
My Aged Care is the starting point to access Australian Government-funded aged care services and information.
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Older people, their families and carers can access My Aged Care information through the website, by phone or in person.
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Once you register with My Aged Care, you can access your client record through your My Aged Care Online Account.
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Health professionals can also refer patients to My Aged Care.
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Aged care assessors and approved service providers have portals to manage their service information, assessments and referrals.
What My Aged Care Provides
My Aged Care provides information about and access to aged care services funded by the Australian Government. It will help you:
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learn about the types of aged care services available
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access your Online Account
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check that providers comply with quality requirements.
To discover more, call us on 03 8524 1234 or submit the form below.
Gest Started with My Aged Care in 4 easy Steps
There are four key steps to accessing Australian Government-funded aged care services. You will find these steps repeated across our site, so you can choose the right step for you at any time.
Step 1. Learn about different types of care
There are four key steps to accessing Australian Government-funded aged care services. You will find these steps repeated across our site, so you can choose the right step for you at any time.
Step 2. Get assessed for aged care services
If you’ve had a look at what services might be available and you want to know if you are eligible, this is your next step. Read about how to apply and what’s involved in the assessment process.
Step 3. Find a provider in your area that suits your needs
If you’ve been assessed and are ready to find a provider and set up your new services, start here. Find out what to consider and get information about service providers near you.
Step 4. Manage your services
If you are receiving services and want to check what you’ve got in place or make some changes, head to this section
